ERS REMOVAL SERVICES LTD TRADING AS: EUROPEAN RELOCATION SERVICES
  • Home
  • Our Customer recommendations
  • Our coming routes
    • Our next dates to and from #Spain - #UK - Spain
  • Services
  • About
    • Our team
  • Our terms and conditions
    • Data Protection statement
  • Contact
  • A few tips and tricks to make your move easier
    • Customs Related Forms Spain
    • What does that mean ? transport terms
    • What is goods in transit insurance ?
    • What is an EORI Number
    • How to work out a value for Customs
    • Customs FAQ's
    • The customs process and what you need to know (Moving)
  • A few tips for life in Spain
    • Market days
    • Customs Related Forms Spain
    • Tips to keep flies away
    • some useful numbers
  • Social media links + Facebook
    • Our Twitter feed
    • Our Pinterest boards
    • One of our videos on Youtube
    • Our Instagram page
  • A few useful Spanish words
  • What is a cubic metre ?
  • Our Blog

A day in the life of a European movers office

2/3/2022

0 Comments

 
 So what does a day in the life of the removals officer worker at a European mover like ?

There are many , many tasks involved in running and operating a European mover , now in a bigger company many of the role and task I do , would be done by several people 

But I thought I would discuss some of the tasks I do in the ERS office to ensure that your moves go smoothly and the other tasks I get up to you might not realise (some of these task are not of course done daily )

Tasks including :
Marketing 
Running the companies Social media accounts 
Networking 
Running the companies website 
Route planning Accounts and record keeping 
Dealing with Emails and phone calls that aren't from customers / general emails 
General Admin tasks 
Covid related admin tasks : EG Passenger locator forms when the vans on route to the UK (until this is dropped anyway )

Planning/arranging maintenance of the van and equipment : including the vans regular services , arranging/sorting any maintenance needed that is not planned/scheduled , for example replacement of tyres and likes. And of course keeping the required records of all planned and unplanned maintenance, and ensuring the van stays in a safe legal roadworthy condition.   
Planning moves: including ensuring the right equipment and likes is on the move and the van team know everything they need to in advance .A further example would be to ensure the can has sufficient removal blankets for said move , any packing materials is on the van , and if more is needed brought and got before the due move 

Dealing with customer enquiries 

Helping / advising customers 

Communicating /working with van team when they are on the road (including knowing where they are , when they expect to arrive at x or y (for example the customs depot or Ferry port )(and referring to when reaching the customs Depot , I also need to then let the Spanish customs broker know the Eta to the Spanish Depot )

Booking the Ferry/s: (which also then includes uploading/entering details onto the Ferry companies booking system with the customs clearance references etc)

Customs: Sorting / arranging customs , and working with our Customs brokers to ensure clearance is sorted and arranged in a timely manner to ensure that the move can carry on in a timely manner, as this side of the customs process can not be completed until the van is loaded and on the road 
This of course includes , putting your inventory and all the needed information onto a Spreadsheet for the brokers: (with information you as the customer couldn't in advance know , including what vehicle the loads on its weight ,value (the value is the value you advise us of (used 2nd hand value of your items ) a confirmed number of items , the sailing route and departure time (plus the Transit customs , customs post code ) and the receiving customs post ) 
(this needs doing twice once for the export customs and once for the import customs )
Some tasks in the customs process only need doing in one direction for example the French Envelope needs doing from Spain to UK when transiting via France (right now our Spanish agent does this (but using as an example , as we transit the return ,leg via T1 when don't need a French envelope on the return leg 
The Van team thou do need to complete the T1 , the UK broker sends us an LRN (local reference number) the van team then need to present that on the outbound leg to UK border force for a T1 to be generated 
(when discharged the T1 officially becomes a T2)
Sorting the GVMS (for both entry and exit from the UK (when loaded or unloaded ) The GVMS when completed becomes a GMR I then need to send that to the van team and monitor to see if the UK Government wants to do an import/ or export inspection and advise the team 
Then there is ensuring that the customer has sent all the required documents we need for the customs brokers (this task is of course done early as soon as a customer books we advice them the list of documents we need and work with them to ensure we get them , and in a format that the brokers can work with )
Don't worry this task/tasks may sound tricky when explained like that but , we take care of all that for you 

This is just an overview and no two days are quite the same and some tasks we do , I haven't included as they either are only done a few times a month/year eg submitting the accounts to company house etc 

There is quite a bit that goes into running a European mover , or any mover for that matter and as said the above is an overview 
​Yes I have gone into more detail for some tasks, than others 

Thanks for reading 
Fell free to ask any questions as would love to discuss /share an insight into the world of removals a bit more 

0 Comments

a Q&A ON US (ERS REMOVAL SERVICES LTD)

13/5/2021

0 Comments

 
So here is the written version of the Q&A I did on Wednesday on our Youtube channel to mark our 1st year as a limited company 

How long have we been doing removals?

We where founded in Hull UK in 2012 , so that means we are now into our 9th Year , we rebranded in 2017 from Clark trading and logistics 
Why did we rebrand to ERS 
We rebranded to European relocation services in 2017 to better reflect the companies direction as we had relocated to Spain as our base of operations and started covering Spain -UK-Spain as our main operations route rather than domestic in the UK 
When did you go Limited?
We went limited as ERS removal services Ltd on the 12th May 2020 

What International routes do you cover ?
We cover Spain-UK-Spain 
As well as various other routes to and From Spain 
Like Spain -France
we Have also and do also do loads from Spain to Ireland 
And cover a wide range of European countries from Spain 

And yes we do cover places like Spain -Germany which we have done as few times in fact
Spain -Portugal 
etc 

What was the highest you have ever unloaded at on a house move?
That would be in the swiss alps at around 1500m -1600metres up (about a mile) in the winter we did a house move there from London for a customer 

What ports have you travelled though ?
If my count is right it is now about 15 ports 
Well among others 
Dover -Calais -Dunkirk 
Newhaven-Dieppe
Barcelona to Palma Majorca 
We have also collected from Grimsby docks Boston and Immingham docks 

Ever travelled though the channel tunnel?
Yes on two occasions when we did a load from Hull to Paris 

Ever done any Islands (excluding the UK mainland)
yes we have , we have done 2 loads from Wigan for Example to Majorca 
And 2 loads to Ireland via the UK (where we put them on pallets and then they where shipped over via  pallet network company 

Do you cover the Canary islands ?
No due to the very expensive ferries this is one route we don't send the van on 

Have you ever done any loads to or from Africa ? giving how close you are to a few ports that ship there?
No we haven't , we have been asked to quote on one to there Morocco  before but the customer decided to stay in Spain in the end 

What is the Furthest north you have been?
Inverness 

What is the furthest you have delivered a car?
Our longest distance car delivery to date is a Vw from Baza Spain to Guildford UK at 1370 miles 


0 Comments

We also do #Pallets to Ireland from Spain

22/9/2020

0 Comments

 
Picture
0 Comments

Meet the new van

4/9/2020

0 Comments

 
Picture
​Meet the new van (will be collected in a few days just after our #Germany job)
As some of you may know we have been having major issues with our current van well they are behind us and the new van will us shortly
And thank you to Alastair at Fleet direct for sorting this for us
0 Comments

Some #Moving tips

3/7/2020

0 Comments

 
0 Comments

Company news update

12/5/2020

0 Comments

 

Firstly I would like to take this opportunity to let you know that we will be resuming operations from Spain on the 15th May 

Secondly we have hit our first 100 + Followers today on our Instagram account

As already mentioned our main twitter account has gone over 3000 + followers and keeps growing (hit 3000 on 5TH May)

And fourthly and the biggest of our latest company news As of today we are a limited company registered with companies house in England and Waled company number 12597880 
Our full name as you will have noticed is ERS Removal Services Ltd trading as European relocation services 

0 Comments

    Author

    Ashley R Clark

    Archives

    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018

    Categories

    All
    2019
    2021
    About Us
    Advice
    Almeria
    Andalucia
    Automotive Logistics
    Awards
    Birds
    Brexit
    Brexit Myths
    Caption Contest
    Cars
    Car Transport
    Cat
    Cats
    Children
    Christmas
    Church
    Coast
    Company History
    Company News
    Company Update
    Costa
    Countryside
    Covid
    Covid Policy
    Culture
    Customs
    Day In The Life
    Declutter
    Dog
    Dogs
    England
    ERS
    ERS Removal Services Ltd
    Espana
    Europe
    European
    European Relocation Services
    Expat
    Expats
    Export
    Facebook
    Facts
    Feedback
    France
    Freight
    Fret
    Fun
    Ghoul
    GMR
    Green Logistics
    Grenoble
    GVMS
    Halloween
    Haulage
    Heat
    Hints
    Hot Nights
    House
    House Moves
    Import
    Info
    Inventories
    Inventory's
    Ireland
    Isle Of Lewis
    Jaca
    JoysofSpain
    Joys Of Spain
    K9
    Light Haulage
    Living Overseas
    Load Security
    Local Moves
    Logisica
    Logistics
    London
    Ltd Company
    Marbella
    Market
    Market Day
    Mojacar
    Motorbike
    Motorbikes
    Mountains
    Mover
    Movers
    Movers V Self Moves
    Moves
    Moving
    Moving-advice
    Moving Tips
    MovingtoSpain
    Moving To Spain
    Moving To The UK
    Multimodal
    Mundanzas
    Murcia
    Myths
    Nature
    Navidad
    #Nelsonandpercysadventures
    News
    Offers
    Offre
    Overseas
    Packing Tips
    Pallets
    Past
    Penguins
    Perro
    Pets
    Pictures
    Porter Assist
    Progress Report
    Q&A
    Reasons To Choice Spain
    Reloaction
    Relocation
    Relocations
    Reloction
    Removals
    Removals Tips
    Rio
    Rip
    Rivers
    Route
    Routes
    Santa Paws
    Scotland
    Seista
    Self Moves
    Shaggy
    Sleep
    Sleep In The Heat
    Spai
    Spain
    Spainis
    Spain Is
    Spanish
    Spanish Culture
    Spanish Summer
    Spansih
    Spooky
    Sport
    Stats
    Storage
    Storage Tips
    Summer
    Throwbackthursday
    Tips
    Tips And Tricks
    Tors
    Tossa De Mar
    Trailers
    Tranport
    Transhipment
    Transport
    Transport Terms
    Travel
    Tricks
    Turre
    Twitter
    UK
    Update
    Van
    Vans
    Vehicles
    Video
    Videos
    Vlogs
    Wales
    Walking
    Warehouse
    Werewolf
    Werewolves
    Wildlife
    Ww2
    Year In Review
    Youtube
    Zombie

    RSS Feed

Powered by Create your own unique website with customizable templates.
  • Home
  • Our Customer recommendations
  • Our coming routes
    • Our next dates to and from #Spain - #UK - Spain
  • Services
  • About
    • Our team
  • Our terms and conditions
    • Data Protection statement
  • Contact
  • A few tips and tricks to make your move easier
    • Customs Related Forms Spain
    • What does that mean ? transport terms
    • What is goods in transit insurance ?
    • What is an EORI Number
    • How to work out a value for Customs
    • Customs FAQ's
    • The customs process and what you need to know (Moving)
  • A few tips for life in Spain
    • Market days
    • Customs Related Forms Spain
    • Tips to keep flies away
    • some useful numbers
  • Social media links + Facebook
    • Our Twitter feed
    • Our Pinterest boards
    • One of our videos on Youtube
    • Our Instagram page
  • A few useful Spanish words
  • What is a cubic metre ?
  • Our Blog