There is a misconception that Uk removal companies can't do local/regional work within Spain EG taking a load from say Mojacar to Barcelona That is not correct What is correct is yes these loads fall under the Cabatage Rules And a UK company can only do one ever 7 days and that the load must be recorded on the EU Transport portal Here at ERS we ensure any internal work we do in Spain follows these rules
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pso the van got back to base today , 14/04/2022 after another successful Spain - UK -Spain trip , the 4th of 2022
It in fact despite taking us all the way up to Sheffield in Yorkshire was a quick turn around The van got off the Ferry on Monday 11th April in Newhaven and got back on the ferry from Newhaven to Dieppe on the 12th Made it to Spanish Customs yesterday 13th April And Delivered today on the 14th And yes during that time despite the current issues in the UK The knock on effect from P&O (causing in Dover operation Brock/stack ) (We always ship with DFDS on the Newhaven route (but the boat/ferry was extra busy that was for sure) Reports of Fuel issues in the south East Easter Traffic in the UK , France and Spain Despite all that the ERS team stuck to schedule and delivered another load to Spain making another customers dream move come true Move with confidence It is with great sadness I write this to tell you that old boy Shaggy has as of yesterday 05/04/2022 crossed the Rainbow bridge Rest in peace and run free old boy So the van has just come back from a long trip that topped over 4800 miles , with stops in the Isle of Lewis , Yorkshire , Aachen Germany and of course Newhaven and Dieppe and the deliveries in Spain This trip had 4 ferry crossings 2 x Dieppe - Newhaven 2 x Ullapool - Stornoway 3 deliveries 1 Motorbike from up in the Granada province to Yorkshire 2 to Spain 1 from the Isle of Lewis 1 from Aachen Germany So what does a day in the life of the removals officer worker at a European mover like ?
There are many , many tasks involved in running and operating a European mover , now in a bigger company many of the role and task I do , would be done by several people But I thought I would discuss some of the tasks I do in the ERS office to ensure that your moves go smoothly and the other tasks I get up to you might not realise (some of these task are not of course done daily ) Tasks including : Marketing Running the companies Social media accounts Networking Running the companies website Route planning Accounts and record keeping Dealing with Emails and phone calls that aren't from customers / general emails General Admin tasks Covid related admin tasks : EG Passenger locator forms when the vans on route to the UK (until this is dropped anyway ) Planning/arranging maintenance of the van and equipment : including the vans regular services , arranging/sorting any maintenance needed that is not planned/scheduled , for example replacement of tyres and likes. And of course keeping the required records of all planned and unplanned maintenance, and ensuring the van stays in a safe legal roadworthy condition. Planning moves: including ensuring the right equipment and likes is on the move and the van team know everything they need to in advance .A further example would be to ensure the can has sufficient removal blankets for said move , any packing materials is on the van , and if more is needed brought and got before the due move Dealing with customer enquiries Helping / advising customers Communicating /working with van team when they are on the road (including knowing where they are , when they expect to arrive at x or y (for example the customs depot or Ferry port )(and referring to when reaching the customs Depot , I also need to then let the Spanish customs broker know the Eta to the Spanish Depot ) Booking the Ferry/s: (which also then includes uploading/entering details onto the Ferry companies booking system with the customs clearance references etc) Customs: Sorting / arranging customs , and working with our Customs brokers to ensure clearance is sorted and arranged in a timely manner to ensure that the move can carry on in a timely manner, as this side of the customs process can not be completed until the van is loaded and on the road This of course includes , putting your inventory and all the needed information onto a Spreadsheet for the brokers: (with information you as the customer couldn't in advance know , including what vehicle the loads on its weight ,value (the value is the value you advise us of (used 2nd hand value of your items ) a confirmed number of items , the sailing route and departure time (plus the Transit customs , customs post code ) and the receiving customs post ) (this needs doing twice once for the export customs and once for the import customs ) Some tasks in the customs process only need doing in one direction for example the French Envelope needs doing from Spain to UK when transiting via France (right now our Spanish agent does this (but using as an example , as we transit the return ,leg via T1 when don't need a French envelope on the return leg The Van team thou do need to complete the T1 , the UK broker sends us an LRN (local reference number) the van team then need to present that on the outbound leg to UK border force for a T1 to be generated (when discharged the T1 officially becomes a T2) Sorting the GVMS (for both entry and exit from the UK (when loaded or unloaded ) The GVMS when completed becomes a GMR I then need to send that to the van team and monitor to see if the UK Government wants to do an import/ or export inspection and advise the team Then there is ensuring that the customer has sent all the required documents we need for the customs brokers (this task is of course done early as soon as a customer books we advice them the list of documents we need and work with them to ensure we get them , and in a format that the brokers can work with ) Don't worry this task/tasks may sound tricky when explained like that but , we take care of all that for you This is just an overview and no two days are quite the same and some tasks we do , I haven't included as they either are only done a few times a month/year eg submitting the accounts to company house etc There is quite a bit that goes into running a European mover , or any mover for that matter and as said the above is an overview Yes I have gone into more detail for some tasks, than others Thanks for reading Fell free to ask any questions as would love to discuss /share an insight into the world of removals a bit more So with the van back at the ERS base in Turre Spain today 05/02/2022 that is the first trip of 2022 on our Spain - UK - Spain route completed
(15th Trip since Brexit and the 88th customs clearance process completed (and 2 GVMS done ) We had no delays in the UK on this trip due to the New GVMS system and the trip went soomthly The van entered the UK via Newhaven and exited Via Newhaven having been to Cornwall , Osset in Yorkshire and Telford So your looking to move to Spain from the UK , and noticed all the new Customs rules (new in 2021 and new ones this year in 2022 including the GVMS and more come the first of July) and though gulp blimey they look hard , tricky and complex , well relax , your better letting a mover (removals company ) handle this for you (in 2021 here at ERS we did 86 customs process ) (and handle the sorting the customs process for our customer ) , we have here at ERS toi sort this customs brokers in place in the UK , Spain and France,
We have the experience to know what needs doing (yes you could learn it but it takes time to get your head around why bother with that hassle when a mover covering European routes already has the experience and knowledge ) (and we as I said have 3 sets of Customs brokers in place so can check with them if we are not 100% sure on something) Reason 1 : They handle the customs process (explained above) Reason 1A : We have the required accounts for the GVMS and Ens (both parts of the required customs systems and not covered by the customs brokers ) Reason 2 : An Eori number is needed : They will have the required Eori (but check they have them) we have an EU Eori in the shape of a French Eori and UK on here at ERS Reason 3 : We have Ferry accounts (you might be like so but we can book on the ferry and a get the fair cheaper (if with the operators we use_) and the freight booking systems also allow the required data to be up loaded to the Ferry company as required by law (yes they need the customs details to (they have a legal obligation to ensure only customs cleared units ship with them) Reason 4 : route knowledge : we for example cover big chunks of the same route between the UK and Spain no matter where the load is going meaning we have learned from experience many things including : where the bottle necks/likely deals will be, when to avoid certain places/areas eg due to Rush hour. Fuel stations on route that have fair prices (without having to hunt or detour ) And talking of Detours we also know various alternative routes in the event of issues on the main route. We also know were good and safe places to rest are> And we can as a rule put that knowledge to use to, do the trip or stage quicker than some who have never done it (and while we have extensive knowledge on the Spain -Uk route we have a wide knowledge of the geography of routes and driving in western Europe) Reason 5 : got the networks in place if need additional support eg need extra help or porters There are many more advantages but most of them relate to the normal reasons to pick a mover over self moving
So we are getting closer to 2022, as I write this it is a few days away , so starting on the 1st January the UK government is applying at import to the UK full customs controls
But what does that mean for me ? Firstly it does not mean that moving to Spain is impossible or returning to the UK from Spain is impossible But what it does mean is: Full customs controls means there now is a possibility of any vehicle entering the UK with goods on board been sent to an Inland border facility (IBF) where the vehicle can have enhanced and more detailed customs checks and controls applied This means that the inventory must be correct , for example , if your load is Tors approved (Transfer of Residency that the items on the vehicle must be the same as declared when you submitted the Tors application ) This is also true of any import to the UK the inventory of goods declared must be the same as what the vehicle is carrying And a quick note if for example your one of our customers and the inventory we load is different to what you have already sent the office ? Well if your Tors approved to the UK We can only load the approved inventory None Tors the van team will update the inventory and advise the office who will adjust it , and submit an updated inventory to the relevant customs brokers (please note thou if this is the case addition charges will apply for the extra items/volume ) (if moving to Spain Tors doesn't apply it is a UK systems thou the inventory needs to be accurate, but if not additional charges will apply if more than the volume quoted was loaded ) There are a few other aspects to the full customs controls and related systems that I could go into but they are not something our customers will need to worry about as they will just be added to the list of the customs process we cover as part of dealing with the customs clearance processes for our customers An example of this been the Goods Vehicle movement system (GVMS) Please be advised that the systems from the UK to the EU so for example Spain have not changed as the EU applied Full customs controls during 2021 |
AuthorAshley R Clark Archives
May 2022
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